there was a delay with my order, but the team reached out to let me know. not only was the service top tier, but they offered an upgraded model of bag in its place for the delays. outstanding customer service. I work in procurement for a major retailed in Canada, the fact that these folks do such a top tier QA/QC is impressive. The customer service is second to none. I will likely pick up products for my whole family. amazing experience. Highly recommended shop and product.
Bordeaux bag is beautiful. Extremely well made. Delightful to decorate! Holds everything with room for more. Strap is correct length.
This mini tote is the perfect size. It holds all of my daily carry and has room for more. My only issue is that the zipper is a little funny the way it tucks away. It’s not as easy to open with one hand. Definitely a two handed moment. However, aside from that, it’s still a fantastic bag. Ordered it in Bordeaux before the dark brown one had arrived. I’m looking forward to it arriving as well.
I love my new bag! It is beautiful and so well made! It certainly won’t be my last purchase



